Recently I buy an Auto GPS from them, it was sent the defective item. I had difficulties contact them over the phone (always hold for long period of them, mostly I hung up after wait for more than 30 minutes).
I sent email requesting a replacement item, but they responded in unprofessional way so after more than a week I still did not receive it.
If you are not satisfied with and return the item they will charge you 15% for re-stoking fee plus shipping and handling charge are not refundable.
They prefer you return the items for 15% profit.
Example : if you buy a refurbish TV say for $800.00
If something happen with the TV (not working or damage) you return it and you lose $120.00 plus shipping and handling fee.
Think about it.
Base on my bad experience as their first time customer I advise you not to buy any items from them.
Probably some of their customer get a good product, but how if you have same experience with mine.
It is a lot better buy from other who will refund 100% of your money.
Once again think about it.