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I ordered a laptop for my grandfather. RefurbDepot's site showed it shipped but gave no tracking number. 10 days, multiple e-mails, and several phone calls later . . . no resolution. They never answered one e-mail. They never picked up the phone. Stayed on hold for over an hour twice!!! Stayed on hold a third time for 30 mins. I e-mailed their customer service as well as sales. Noone is on the other end. They answer nothing. Finally... Read more

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I ordered a computer from Refurbdeopt.com because of good price. I am still waiting for my computer and when I called they stated that they were out of stock. In the meantime my credit card was billed. So I am now trying to retrieve my money back. Their website states, we will not bill you until we ship order and on the website it states shipped. Please avoid the hassle and stay away from this company. If you don't want to take my advice, just... Read more

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SCAM and Fraudulent!!!! Do not buy from them. I order a home theater system. After 5 days they charged my card. I never got notification anything shipped. I emailed 2x and tried to call but they never answered. Took 4 days for them to get back to me and when they did, it was in the form of an automated phone call saying my order shipped but it did not give any specifics of the order and no tracking number. I waited a week and got an email... Read more

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In March 2009 I bought a Toshiba P305D-S8834 from Refurbish Depot at $800.00 ..... The computer has been in for repair (5) times already - first time (July 2009), it needed a new motherboard, now there are problems with the cooling fan that Computer Priority Service (an extended warranty company) don't seem to be able to get a handle on. Each time it goes in for repair, it costs me $70.00 for shipping and handling - and it's still not fixed !! ... Read more

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I was happy when UPS deliverd my computer, but after hooking it up and it didnt work I was frustrated so I called refurb depot, and they gave me the numer to joy system were I called, and the tech first question after hearing my complaint was, do you know how to work on computers ? I knew then I had JUST GOTTEN F---ED . After I got it back from joy system it still did'nt work , so here we go again , and now after fixing it twice it still does'nt... Read more

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This is the worst company to deal with. In my opinion they are nothing but liars. FedEx lost my computer, they kept telling me they would reship, had to call them back, never got a new tracking number, they would never call back. I kept getting warehouse is in different location, warehouse hasn't updated tracking number, we will research and email you the tracking number. I finally had to call my credit card company and dispute the charges.... Read more

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This has got to be the worst business I have ever had to deal with.They sent me the wrong product i had to pay to ship it back took them 2 months to get my creditand now they won't give me the cost of shipping back. You never can talk to a manager cause they are never there. This has been the biggest hassle ever dont order anything from them!They try to hide behind what they say is a good company the peiople are rude .this not worth the hassle... Read more

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I ordered a refurbished computer from these folks on December 31, and according to them the item was shipped out (by someone else)on the 6th of January 2010. Every day since then i have tried to obtain a tracking number and each time I call I'm told that the tracking number has been requested and will be sent to me immediately. I HAVE YET TO RECEIVE A TRACKING NUMBER AND THE COMPUTER HAS NOT BEEN RECEIVED. I am trying my very best to get... Read more

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Why can't I get what I paid for? OK...so I should have checked the consumer reports first to find out these guys suck. Ya...they suck! I ordered a specific model of PS3 from Refurbdepot. I was assurred this is what I would get. Uh...no. I got a totally different PS3 model system! I am happy it works (so far...1 hour out of box)but want the model I want. I am afraid to try sending it back for a refund (even if I eat a 15% charge) for fear I... Read more

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SCAMMERS! Purchased a computer for my husband while I am away in Afghainstan so I can see him on the webcam. Was excited about the price and saw that it shipped in 1-3 business days. LIES! No tracking number and they already took my money! I am still trying to get a tracking number even though the order status states shipped. I believe they do this because you cannot cancel after the order is shipped so they get you there. Do not buy from... Read more

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